If you face the issue due to a damaged cable, try replacing the cable and plugging it again.įinally, if you are certain that the issue is with your specific computer, please follow the methods mentioned below to solve the problem. If this PC also shows the same error message, you have a faulty USB device, or a damaged cable.įurthermore, if the device works on another PC, the issue is most likely with the Operating System or the driver. We have a detailed article regarding the fixes when USB device doesn’t show up on the computer. To pinpoint the issue, try using the USB device on another computer. However, before we start, you need to figure out where the problem originates. How to Fix “Unknown USB (Device Descriptor Request Failed)”?ĭepending on what’s causing the issue with the USB device descriptor, we have mentioned a few solutions that can help you fix the issue. Now that we know what the Unknown USB (Device Descriptor Request Failed) error means, let us see what stops an OS from getting device description information.
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